As the coronavirus pandemic evolves, we are working tirelessly to ensure all our live-in carers and clients remain as safe as possible.
The virus that causes COVID-19 infects people of all ages. However, evidence to date suggests that two groups of people are at a higher risk of getting severe COVID-19 disease.
- These are older people (that is people over 70 years old)
- Those with underlying medical conditions (such as cardiovascular disease, diabetes, chronic respiratory disease, and cancer).
Our main goal throughout the coronavirus epidemic is to ensure that all of our clients, staff and carers remain as safe as possible. These are unprecedented times, and we’re doing our utmost to ensure that the guidance and procedures that we put in place follow the latest advice from the Government and the NHS. This includes the adequate provision of personal protective equipment (PPE) such as aprons, gloves and face masks, which we have been supplying to our carers all over the country.
With the unsettling times that we find ourselves in, we appreciate that many of you have questions about yours or a loved one’s care, or even what we are asking our carers to do. We want to be completely transparent with you so that you can feel reassured and safe in the knowledge that you’re being looked after properly.
Please do contact us if you are worried about the impact that Covid 19 may have on your loved ones care and we will be happy to help.
We will continue to provide peace of mind for our clients and carers through several crucial actions during this period:
- Though we still offer short term live-in care, we have extended our assignment length to minimise the number of changeovers needed, continuous single carer support is now available for up to 12 weeks.
- We are regularly briefing our carers on the situation – following health, medical and Government advice – including their key worker status, enhanced cleaning and sanitisation routines to help support clients in their own home.
- We are following government guidelines on testing. If our carers show signs of symptoms or the clients they are supporting, we will advise them on priority testing, guide them through the process and appropriate actions required.
- We will ensure the carers have access to the required PPE.
Our actions are based on the Government’s official Coronavirus advice and the NHS official advice.
We will continue to review and follow homecare industry advice and best practice in all circumstances.
If you think you have coronavirus, then you can get a free NHS test today to check if you have coronavirus now.
Anyone who has symptoms of coronavirus (COVID-19) can get a free test to check if they have the virus. Some people without symptoms can have the test too. This test is called the “antigen” or “swab” test.
There is another type of test (antibody test) that checks if you’ve already had the virus. This test is not widely available yet. You can find out about antibody testing on GOV.UK.
We are continually monitoring the situation and will update any new developments here as they occur.
Live COVID-19 statistics for
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Frequently Asked Questions
What extra precautions are Live In Care taking?
At Live In Care, we want to ensure that all our carers and clients remain as safe as is possible during the ongoing COVID-19 outbreak and to do so, we are introducing some country-wide protocols and procedures.
What if we have an overseas carer who cannot travel because of coronavirus?
If your regular carer is unable to travel, we will look to replace them with a carer who is in the country already
Should I consider moving my loved one to a care home?
We believe that it is much easier to limit infection risk if someone stays in their own home, rather than moving to an care environment where many other high-risk people are in close proximity to each other.