Live In Care Reviews
Care reviews from live-in care packages, like some other community-based services, presents a significant challenge regarding gathering the views of people who use services. Delivered in people’s homes behind closed doors to people who are often in vulnerable circumstances, but the care provided is harder to observe than in a hospital ward or
We believe that everyone should have access to high-quality information of local live in care services, enabling themselves to make an informed choice in the quality of attention and support which they or their loved ones will or have received.
Who can submit a live-in home care Review?
Reviews of our care services presented by service users or their friends/family. Reviews from members of staff and from parties that have the care provider as their client will not be accepted. However, where required, members of staff or relatives are permitted to assist residents/service users in completing a Review. If our carers or family provides assistance, they have to provide their name and connection, and then on the published report, it will state that the appropriate connection has provided support (e.g., carer or daughter).
Reviews of product/services experiences cannot be submitted by members of staff who provide the product/service.
A specialised 24 hour local live in care service